The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
General Support (4)This is the miscellaneous category for support FAQ |
Set-up/ Initial registration (3) |
What nameservers do I point my domain name to?If you already own a domain name and you wish to use it here, then you will need to input through your domain registrar the following nameservers:... Views: 377 |
Do you provide free domains?It depends on the plan. If you are on any one of our paid (Silver, Gold, Platinum) plans, you receive a domain name for free upon registration for... Views: 251 |
I just registered my domain. Why does it not work?Registering a domain does not occur instantaneously. After you submit your domain registration, the registration must be sent to one of our domain... Views: 245 |
"Cannot connect to database" errorsIn case you haven't encountered one yourself, you could get an error when you try to submit a support ticket that says "Critical Error: Cannot... Views: 239 |
Custom Error PagesAlthough CPanel may provide an option labeled "Custom Error Pages", it seems to save in shtml format (somefile.shtml). There is another way to... Views: 230 |